Investigating Loan Applicants’ Perceptions of Alternative Data Items and the Effect of Incentives on Disclosure

نویسندگان

  • Charlene Jennett
  • Sacha Brostoff
  • Miguel Malheiros
  • M. Angela Sasse
چکیده

Lenders use information about loan applicants to predict whether a person is a good or bad credit risk; however borrowers express reservations about disclosing their personal information. In this paper we describe the design of a study in which we try to identify which data items have bigger privacy costs for individuals and whether it is possible to adjust lenders' data collection procedures in order to improve the privacy of the borrowers while maintaining or improving the accuracy of risk assessment methods. We aim to explore whether consumers could be equitably encouraged to give different information than they do presently, by offering incentives for disclosures. These incentives are: an uncertain long term financial gain; a certain short term financial gain. We also explore an inequitable manipulation using peer pressure. The advantages and disadvantages of this methodological approach are also discussed.

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تاریخ انتشار 2010